5Steps for Problems Solving

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Observation

Observe the situation and identify the issues. To do that we use Poke Yoka (ポケーヨカ) error
identify method.

Decision Making
Make decision to solve the issues identified in previous step. To do that we use 5Whys method to
find the Root cause of the issues and Come up with the countermeasures.

Prioritize
Prioritize  countermeasures taken by previous step. To do that we use  below method


Urgent
Not Urgent
Important
  1. Solution 01
  2. Solution 02
  3. Solution 03
  4. Solution 04
  1. Solution 07
  2. Solution 08
  3. Solution 09
  4. Solution 10
  1. Not

Important
  1. Solution 13
  2. Solution 14
  3. Solution 15
  4. Solution 16
  1. Solution 19
  2. Solution 20
  3. Solution 21
  4. Solution 22


Action
Take action to meet prioritize decision

Evaluation
Get feedback and evaluate action find out problem solved or not

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