5Steps for Problems Solving
Observation Observe the situation and identify the issues. To do that we use Poke Yoka (ポケーヨカ) error identify method. Decision Making Make decision to solve the issues identified in previous step. To do that we use 5Whys method to find the Root cause of the issues and Come up with the countermeasures. Prioritize Prioritize countermeasures taken by previous step. To do that we use below method Urgent Not Urgent Important Solution 01 Solution 02 Solution 03 Solution 04 Solution 07 Solution 08 Solution 09 Solution 10 Not Important Solution 13 Solution 14 Solution 15 Solution 16 Solution 19 Solution 20 Solution 21 Solution 22 Action Take action to meet prioritize decision Evaluation Get feedback and evaluate action find out problem solved or not

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